TONK SMS Terms & Disclosures

Effective Date: October 19, 2025 · Version 1.0

Program Name: TONK (by Tonk Ventures LLC)

Purpose: Recurring Nashville live-music alerts and personalized venue/artist recommendations (two-way conversational)

Message Frequency: Approximately 5 TONK alerts per week; message volume may vary based on your replies

Support: alexander@tonkai.chat

Links: Terms of Service · Privacy Policy

Message and data rates may apply. By opting in to TONK SMS, you agree to receive recurring text messages about Nashville music events, alerts, and recommendations.

How You Opt In

1. Website Form (Primary)

At https://ai.tonkai.chat/onboarding or https://ai.tonkai.chat (home, then Channels / SMS settings), you enter your mobile number and check an unchecked consent box labeled:

Example Checkbox (As Shown to Users)

✓ Checkbox starts unchecked
✓ User must actively check to consent
✓ All required disclosures visible before opt-in

Full consent text:

"I agree to receive recurring SMS from TONK about Nashville music alerts and recommendations. Approximately 5 TONK alerts per week; message volume may vary based on my replies. Msg&Data rates may apply. Reply STOP to opt out, HELP for help. See Terms and Privacy."

The checkbox is not pre-checked. Consent is not required to use the site.

Visual Examples:

• Onboarding Page Example

SMS consent checkbox on onboarding page

• Home / Channels Example

SMS consent checkbox on alerts page

2. Keyword Text-In (Secondary)

Text TONK to +1 (615) 882-1881 to opt in. You'll immediately receive the opt-in confirmation message.

We do not use verbal, paper, QR codes, or third-party list opt-ins.

Opt-In Confirmation

Sent immediately after you consent:

"TONK: You're subscribed to Nashville live-music alerts. About 5 alerts/week; message volume may vary based on your replies. Msg&Data rates may apply. Reply HELP for help, STOP to opt out. Terms: https://tonkai.chat/terms Privacy: https://tonkai.chat/privacy"

Opt-Out

Reply STOP to end. We also honor STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT.

Opt-out confirmation:

"TONK: You're opted out and will no longer receive messages. Reply START to resubscribe."

Help

Reply HELP for assistance.

Help response:

"TONK: We send Nashville music alerts. For help, email alexander@tonkai.chat or text this number. Reply STOP to opt out."

Message Types You May Receive

  • Event alerts with time and location (e.g., "Adam Ernst at Losers Midtown today at 1 PM")
  • Curated lists with a link to details and maps
  • Optional preview links (e.g., Spotify artist page)
  • Account and service messages: confirmation, HELP/STOP responses, frequency or setting updates

Content Standards

We don't send prohibited content and we follow carrier and Twilio policies. We do not send messages containing illegal, harmful, or restricted content categories.

Additional Information

Service Provider: SMS messages are delivered via Twilio.

Your Rights: You can opt out at any time by replying STOP. For more information about how we handle your data, see our Privacy Policy and Terms of Service.

Cost: Standard message and data rates may apply depending on your carrier plan. TONK does not charge for messages, but your carrier may.

Contact

Tonk Ventures LLC (TONK)

alexander@tonkai.chat

2901 Wheelock Rd, Charlotte, NC 28211

© 2025 Tonk Ventures LLC. All rights reserved.